Questions? We thought you might...
Properties.
What size properties do you manage?
We have demand for properties of all sizes. Three to six bedroom houses tend to work out best for sharers, but do try us, we’re happy to help.
It’s December and my property is empty. Do you take on properties during the usual quiet periods?
Absolutely. We have constant demand for accommodation. Your property will never sit empty if we’ve got anything to do with it.
Contracts.
What kind of contract do you use?
We provide a bespoke commercial agreement between you and us. This essentially makes Caledonia Lettings® your sole tenant for the contract term (usually 3-5 years) and allows us to manage the property on your behalf.
Our tenants then sign a standard AST agreement, typically 12 months with a six month break clause.
Will you start paying me rent before you've found tenants?
Yes of course - we pay you rent every month whether the property is occupied or not.
Our Tenants.
Where do you find your tenants?
We partner with companies to help find accommodation for their new employees. We also advertise our rooms online, and have a high rate of referrals from our current tenants.
Every tenant is thoroughly referenced by a third party in line with right to rent regulations.
How do you ensure all of your tenants get along?
We meet every tenant in person and make sure they're a suitable match for the house.
When a new tenant moves in, we put on one of our infamous “beer and pizza night” social evenings. The Caledonia crew turn up with food, liquid refreshments and our impeccable sense of humour and make sure everyone is getting along.
What if someone moves out?
It’s then our responsibility to find somebody new. We still pay you the full rent on time every month.
Property Management & Maintenance.
How does your maintenance process work?
We’ve got the logistics sorted but as Landlord you'll be financially responsible for any practical work. We’ll always provide you with a quote before any work starts.
What about wear and tear?
We have a weekly cleaning schedule and a strict inspection and maintenance policy. We’ll carry out small upgrades (with your permission of course) at the start of the tenancy. Who else does that?
What if a tenant causes damage?
We really hope this doesn’t happen. however as we are your tenant, any damaged caused is covered by us. In the instance of a problem not caused by the tenant we will call you and help organise the repair.
Payment.
When do you pay me the rent?
We pay you directly, on time, every month.
Surely there must be some hidden charges?
Nope, none. The service we provide to Landlords is absolutely free.
Do you pay a deposit?
Not usually. However we take a deposit from every tenant which is registered with DPS so you are protected.
What if a tenant pays late?
You still get paid, every month on time.